McGraw-Hill executive on Big Data: “Don’t look at us, look at Joe Camel”

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Jeff Livingston is a senior VP at McGraw-Hill Education, one of the “Big Three” education companies along with Pearson and Houghton Mifflin Harcourt. The privately held company has offerings that span textbooks, Common Core-aligned assessments and adaptive learning.

In the course of a free-wheeling conversation last week for my upcoming book, Livingston and I got onto the topic of student data and security, which has been much in the news lately. InBloom, the beleaguered cloud-based infrastructure service for making pooled student data available to third-party vendors, has been subject to claims that it has “”stepped in it on the issue of student privacy,” according to one report.  And last month a privacy group called EPIC presented arguments against the Department of Education in federal district court, challenging certain broadening of exemptions to FERPA, the law that governs student privacy, on behalf of new technology organizations including InBloom.

McGraw-Hill’s offerings along these lines include Acuity, which is billed as a “comprehensive K-12 assessment solution that measures the deepest levels of student learning aligned to Common Core state standards” promising “data-driven instruction” by integrating student records with assessment results.

The technology’s potential, Livingston says, is enormous.

“Think about what’s happening in data right now–Target knows you’re pregnant before you do, because of subtle changes in how often you buy and where you are in the store. When we finally get around to applying these statistical tools in education, it will be possible to track my understanding of algebra to the professor who taught my algebra teachers.”

That’s a bold claim, certainly. But what about privacy? Livingston’s number one defense: education companies are far from the worst offenders on student privacy. In most cases, parents voluntarily share far more information on their children than companies like his have access to. 

“The people worried about student privacy are fighting the wrong war,” he told me. “They’re asking who knows that Anya made a B in algebra. They should be asking, why is there a cartoon camel on the billboard on the street across from the school?

If you’re a data scientist who wants information on students and you have to come to McGraw-Hill, or Pearson, or even the school for information, you are a bad data scientist indeed. EA Sports, Nike and Verizon know a whole lot more about your kid than I ever will. Think about the cell phone with your name in the backpack of your elementary school kid. Someone knows everywhere that kid has been–to which stores, and which games it downloaded, and which numbers it called. It’s not an education company who knows those things.”

Livingston has a point. Seventy-eight percent of teens, and 20 percent of 6-11 year olds in a separate survey, have a cell phone. According to the Campaign for a Commercial-Free Childhood (which, incidentally, is part of the campaign against InBloom), private companies spend $17 billion annually marketing to children. And the FTC reported last year on data collection by mobile phone apps marketed to children, saying 60 percent of the apps they surveyed that were were transmitting information to a third party like an advertiser network, while only 20 percent disclosed anything about such transmissions to users.

But Livingston’s attempt to paint student data collection as the lesser of two evils was undermined by what he said next.

“I think people who are worried about [education companies] are looking in the wrong direction because of the elaborate privacy laws that have been in place for a whole generation. School is the safest part of the data day of any student. You can come to me and ask what my privacy policies are. Ask the manager of your local D’Agostino [grocery store] what his privacy policy is and I think you’ll get some looks.”

 It’s my guess that it’s exactly the idea of school as a child’s last remaining privacy refuge that has activists so worried. EPIC’s complaint about proposed changes to FERPA–those “elaborate privacy laws”–stems from suspicion about services like InBloom (although InBloom maintains that it’s fully compliant with existing regulation, with no changes in the law needed or sought). And, particularly in a high-stakes testing environment, data about my child’s school performance is just inherently more sensitive than data about which Pokemons she likes best.


POSTED BY Anya Kamenetz ON August 13, 2013

Comments & Trackbacks (2) | Post a Comment

Ben Birnbaum

At the end of the day, the ones who have the most to lose from student data being restricted, and the most to gain from its openness to big data studies, are the students themselves. More restriction = less understanding of the student needs and less personalization. That ain’t right.

Lorna

There is much more to it than just testing data. There will also be personal information such as special education information, welfare information, disciplinary information, custodial information, ethinicy, birthday, addresses, phone numbers, attendance, if there is a children and family case file open…. I could go on. It is a.bonanza of information that could used in very wrong ways. You should be asking who has access to this information and why. Are these people properly investigated to be trusted with information about children? What are their criminal histories? If it was to help the child, the questions would be open for them to see what they got wrong or, at least, analyzed to tell them they had trouble finding the main idea, for example. But that does not happen. Students just get a score. Something is not right. Question it.

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